How We Collect and Keep Your Data
Malaysia first, and that shapes how this policy is written. Your account sits with vicity88, and the terms you accept when you open that account are the ones that apply — not a different set because you switched handsets. We collect the basics: your mobile number
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for sign-in codes, your device and browser type so the lobby loads properly on the phone in your hand, and the payment reference attached to each Touch 'n Go eWallet, Boost or GrabPay transfer. We don't ask for more than that to run an account. Some
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parts of the policy only apply where the law allows them. Access and eligibility depend on local law, and features are available where local law permits; if a rule where you live differs from what you read here, the stricter local rule wins. That covers how
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long we can hold a record, and which parties we're allowed to share a payment reference with when a bank queries a DuitNow or FPX transfer. Retention is the part most people skip, so plainly: we keep account and payment records while your account is open,
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then for the period local rules require us to hold them. When that window closes we delete or anonymise. You can ask for a copy of what we hold, ask us to fix something wrong, or close the account. Write to support from the number or
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email registered on your account and we confirm back on that same channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.